Ready to use features you need to work out of your ZOHO interface
Know your customer information and conversation updates on pop up screen to have instant Visibility.
Answered call details along with the recordings will be Auto saved for call logging to keep in track of past conversations for future references.
Resolve customer queries while on call with advanced call controls(Transfer to others, Hold, Mute, Conference). Monitor call in real time using Barge feature.
Get Dialed automatically with Auto dialer through Api and eliminate the agent physical effort to maximize the productivity