doocti - A New Way of CTI to your CRM

Microsoft Dynamics

How to Install Doocti with Zoho CRM?

In order to integrate your Zoho account with Doocti, please follow below steps

Establish Doocti chrome extension through chrome web store / Zoho Marketplace.

Refer below links to download from Chrome web store and Zoho market place

Chrome Web Store :

Zoho market place :

Now Generate Zoho client for every agent.

(Refer link for Zoho Client Id Generation: Zoho Account to create the client)

After creating the client, Click Doocti settings page and copy the required values from the Zoho client ID page and paste it in the respective fields.
Enter PBX IP , Mobile Number and save it.

Now Login with Doocti Credentials and Get Ready to Go(Dialer functionality begins and calls get started landing to the agent screen).